Privacy Policy

Date: 06/10/25

Viera Collective (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a responsible and transparent way. This Privacy Policy explains how we collect, use, and manage your personal information in accordance with Australian privacy laws. 

1. Information We Collect

We may collect personal information such as your:

• Name, email address, phone number, and company details

• Information you provide when you enquire about our services or subscribe to our communications

• Website usage data (via cookies and analytics tools)

We only collect information necessary to provide our services and communicate with you effectively.

2. How We Use Your Information

We use personal information to:

• Respond to enquiries and provide services you request

• Manage client relationships and communications

• Send newsletters, marketing, or promotional materials (if you have opted in)

• Improve our website, services, and client experience

• Comply with legal obligations

3. Disclosure of Information

We do not sell, trade, or rent your personal information. We may share your information with trusted third-party service providers to assist in delivering our services (e.g., email marketing platforms, analytics). These providers are bound to protect your information and only use it for the purposes we specify.

4. Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Information is stored securely on our systems and those of our service providers.

5. Access & Correction

You may request access to, or correction of, your personal information at any time by contacting us at:

Email: hello@vieracollective.com.au
We will respond to your request in accordance with the Privacy Act.

6. Cookies & Analytics

Our website uses cookies and analytics tools to improve user experience and monitor website performance. You can manage or disable cookies via your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

8. Contact Us

For any questions about this Privacy Policy or how we handle your information, please contact:

Viera Collective: Alicha Ratanachodpanich
Email: hello@vieracollective.com.au